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Context Help

If you get lost inside our Control Panel, the first step you should take is to press the Help button, which is visible on each page. A context menu will appear. It offers detailed info about all the operations that you can perform on the given page. Each popup appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide variety of video tutorials clarifying how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you are looking for, take a peek at our extensive Frequently Asked Questions database, which includes questions asked by real users and provides real solutions. We regulary "revamp" our FAQ database with new Q&A's in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can contact our excellent team of customer support engineers available 24-7-365 and ready to help you with any issue. Each support ticket you submit will be answered in less than one hour (the average response time is about twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 263775

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com