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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A pop-up window will appear. It offers thorough info about all the operations that you can carry out on the given page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide library of tutorial videos describing how to use our Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the solution you searching for, have a look at our extensive Frequently Asked Questions database, which contains questions asked by actual clients and offers real solutions. We regulary update our Frequently Asked Questions section with new questions & answers so as to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can get in touch with our great team of technical support engineers available 24-7-365 and eager to assist you with any query. Each trouble ticket you send will be responded to in less than 60 minutes (the average trouble ticket response time being only twenty mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 263775

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com